Complaints

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Because it is cheap, convenient and fast, more and more people are using cross-border e-commerce for shopping.However, in the process of shopping, complaints about purchasing problems become very troublesome because they cross national borders.


In order to help people to solve the problem of difficult complaints, CCPIT Information Center specially opened the network complaint coordination mechanism.We will feedback your questions to shopping platforms, consumer associations and other organizations.If the platform or merchant fails to solve the problem, we will record their behavior on the credit blacklist.


If you need to complain, please click here: